Processing, Shipping and Returns
Processing
We love providing unique, handcrafted, pieces and for this reason, processing time is 7-10 business days excluding holidays. We work to have all items created and sent out sooner but there are no guarantees. Please understand that processing time and shipping are not the same, choosing priority shipping does not mean priority processing.
SHIPPING & DELIVERY
Before completing your order, please make sure you entered the correct delivery address for your package. Any returned packages will be subject to returned shipping fees that we incur.
All U.S. orders ship USPS or UPS. Shipping times typically take anywhere from 4 to 7 days depending on location. Please note that delays due to carrier issues are beyond our control.
Priority Mail: You may upgrade to Priority Mail with package Insurance. These packages should arrive in 2-3 days from the USPS, but delivery times are not guaranteed.
Please note that priority shipping is not the same as priority production.
Processing time: Orders are processed and sent within 7-10 business days excluding holidays (except for custom orders or stated otherwise on your item description). You will receive an email with a tracking number once your item has shipped.
Refunds and In Store Pick Up Terms and Conditions
We do not provide REFUNDS, if you are not satisfied with your purchase we can offer an exchange or store credit, if your product is defective due to manufacturing issues we will repair or replace. If you are local and would like to pick your online order up we offer in store pickups. If items are not picked up within 10 days, a store credit will be issued. If you decide you would like your items shipped instead, please request an invoice for shipping and items can be sent to the address you provide. Fearless Journey Boutique and shopgirlbefearless.com are not responsible for packages that are lost or stolen. All claims should be directed at the shipping company provided at the time of delivery.
By shopping with us in person or online you agree to the terms and conditions as well as the return policy as stated on our site. For any questions concerning our return policy and or our terms and conditions, please contact us at info@shopgirlbefearless.com